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Privacy Policy

Effective Date: November 6, 2025 Last Updated: November 6, 2025

Welcome to Valley Woman (“we”, “our”, or “us”). We value your trust and are committed to protecting your personal information in accordance with the Digital Personal Data Protection Act, 2023 and other applicable laws of India. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website [www.valleywoman.in ] or interact with our services online or offline.

  1. Personal Data We Collect

We collect the following categories of personal data to provide and improve our services:

a. Information You Provide

When you create an account, make a purchase, or contact us, we may collect:

Full Name

Mobile Number

Billing and Shipping Address

Payment and Transaction Details (processed securely through payment gateways)

b. Information Automatically Collected

When you visit our website, we may automatically collect:

IP Address and Device Information

Browser Type, Operating System, and Time Zone

Pages Viewed and Time Spent

Cookies and Analytical Data

  1. Purpose of Data Processing

We collect and use your data to:

Process and deliver your orders

Communicate about your purchases and support queries

Provide personalized offers and updates (with your consent)

Improve website performance and user experience

Comply with legal and regulatory obligations

  1. Consent and Communication

By using our website or providing your personal data, you consent to the collection, use, and processing of your data as outlined in this Privacy Policy.

We may contact you via phone calls, SMS, or WhatsApp for:

Order updates and delivery information

Promotions or new collection announcements (only if you’ve opted in)

You can withdraw consent for promotional messages at any time by replying “STOP” or contacting our support team at +91 92073 40706.

  1. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share limited data only with:

Payment gateways (to process payments securely)

Delivery partners (to ship your orders)

Technical service providers (to maintain website functionality)

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Government or legal authorities, if required by law

All third-party partners are required to follow strict data protection standards.

  1. Data Storage and Security

We take appropriate measures to protect your data through:

SSL encryption

Secure servers

Limited internal access to customer data

PCI-DSS compliant payment systems

However, please note that no online system is completely secure. You share data at your own risk.

  1. Your Rights Under the DPDP Act

You have the following rights under the Digital Personal Data Protection Act, 2023:

Right to Access – You can request details of your personal data held by us.

Right to Correction – You can ask us to correct inaccurate or incomplete data.

Right to Erasure – You can request deletion of your personal data (subject to legal obligations).

Right to Withdraw Consent – You can opt out of promotional communications anytime.

Right to Grievance Redressal – You can raise a complaint about data misuse or non-compliance.

To exercise any of these rights, please contact us at +91 92073 40706.

  1. Cookies and Tracking

We use cookies to:

Keep your shopping cart active

Remember your preferences

Improve browsing experience

Analyze site traffic

You can manage or disable cookies through your browser settings.

  1. Data Retention

We retain your personal data only as long as necessary to:

Complete transactions

Comply with legal and financial obligations

Handle customer service or warranty claims

After that, data is securely deleted or anonymized.

  1. Grievance Officer

In compliance with the Digital Personal Data Protection Act, 2023, our Grievance Officer is:

Name: [Insert Name] Phone: +91 92073 40706 Address: Sleeba Church Building, Kaviyoor, Thottabhagom P.O, Thiruvalla, Kerala 689541 Response Time: Within 30 days of receiving your request or complaint.

  1. Updates to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with the latest effective date. By continuing to use our website, you agree to the revised policy.

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📞 Phone: +91 92073 40706 🏠 Address: Sleeba Church Building, Kaviyoor, Thottabhagom P.O, Thiruvalla, Kerala 689541

Sleeba Church building, Kaviyoor, Thottabhagom P.O, Thiruvalla, Kerala 689541
  • +91 9207340706
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